399days' Terms and Conditions

Accessing the 399days platform or creating an account means you fully agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using 399days.

These Terms and Conditions form a legally binding agreement between 399days and all its users. 399days reserves the right to update these terms at any time. Users will be duly notified of any changes.

While these Terms and Conditions are also published in Bengali, the English version shall prevail in the event of any legal dispute. 399days always strives to keep both versions consistent.

To open an account with 399days, you must provide accurate and complete information. Creating an account using false details is a direct violation of these Terms and Conditions and may result in account termination.

• Each individual only One account per person. Multiple accounts per individual are strictly prohibited.
• The email address and mobile number provided at registration must be active and belong to you personally.
• 399days may request identity documents, proof of address, or other verification materials at any time for account verification purposes.
• Keeping your account password secure is your responsibility. You must not allow anyone else to access your account.
• If you notice any suspicious activity on your account, contact the 399days support team immediately.
• To update any information provided at registration, you must submit a request through the support team with supporting verification.

Minimum age requirement to register and play on 399days 18 Years. Use of this platform by minors is strictly prohibited.

Age must be declared at registration, and 399days may request proof of age at any time. If verification reveals that a member is under 18, the account will be closed immediately and deposited funds may not be refunded.

• Completing registration confirms that you are 18 years of age or older.
• If there are minors in your household, prevent access to your 399days account on your devices.
• We recommend using parental control tools to lock devices and restrict access.

399days supports a wide range of payment methods. All deposits and withdrawals are processed through fully secure, encrypted channels.

• Minimum Deposit: A minimum amount applies for each payment method.
• Withdrawal process: Withdrawals for verified accounts are generally processed within 24-72 business hours.
• Identity Verification: Full KYC verification is mandatory before submitting a withdrawal request.
• Payment Method Match: Withdrawals must be made using the same payment method used for the original deposit.
• Mobile Banking: Transactions can be made through local mobile banking services.
• Bank Transfer: Bank transfer may be used for withdrawals above a specified amount.

399days regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before opting in.

• Welcome bonus: Available to new members only, applicable once on the first deposit.
• Wagering requirement: A specified amount must be wagered before bonus funds can be withdrawn.
• Bonus Validity: Each bonus has a set expiry date; expired bonuses are automatically cancelled.
• Bonus Abuse: Attempting to abuse the bonus system may result in account termination.
• Free Spins: Winnings from free spins may be subject to separate wagering requirements.
• Cashback offer: Cashback is credited directly to your account and can be withdrawn subject to meeting the applicable conditions.

All games on the 399days platform run on RNG (Random Number Generator) technology, ensuring fair and unbiased outcomes. Independent third-party auditors regularly verify this system.

• Using any software or bots to influence game outcomes is strictly prohibited.
• 399days reserves the right to void any winnings resulting from a technical error.
• 399days is not liable for any losses caused by internet disconnection during gameplay.
• The dealer's decision in Live Casino games is final.
• The maximum bet limit set by 399days applies to all games.

Responsible gaming is a core commitment at 399days. We believe gaming should be for entertainment — it should never become a source of financial stress or mental strain.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can temporarily suspend your account for a set period whenever you feel the need.
• Reality Check: You will receive reminders about your session duration and spending at regular intervals.
• Support Links: If you are experiencing gaming-related problems, 399days can refer you to professional support organizations.

For more information on responsible gaming, visit our Responsible Gaming View page.

Either the user or 399days may close an account. However, 399days reserves the right to terminate an account without notice in the event of a breach of these terms.

• Any breach of rules, fraud, or deceptive behavior will result in immediate account termination.
• Any verifiable balance may be refunded prior to account termination; however, bonus balances will be forfeited.
• To voluntarily close your account, submit a request through the support team.
• Requests to reopen an account during a self-exclusion period will be declined.

399days takes your personal data privacy seriously. Information you provide on our platform is never sold to third parties.

• Your personal information is used solely for account management and legal compliance purposes.
• All data is secured with SSL encryption.
• 399days may be required to share information with legal authorities upon official request.

For more information, visit our Privacy Policy Read page.

For any dispute or complaint, contact the 399days support team first. We aim to resolve all disputes fairly and promptly.

• 399days will endeavor to respond to any complaint within 30 days of submission.
• If you are not satisfied with the support team's decision, you may appeal to the relevant regulatory authority.
• Any legal disputes relating to these Terms and Conditions shall be governed by the laws of the country where 399days is licensed.
• In any dispute regarding game outcomes, the RNG audit report shall be treated as the definitive evidence.